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American Auto Club Shipping Terms and Conditions 2009

American Auto Club Shipping is a registered broker (IMC680604) and will be referred to hereafter as AACS is a licensed and bonded Property Broker.  AACS is responsible for booking the shipment of cars with a licensed and insured Motor Carrier Corporation, who handle their own damage claims in a professional manner. Processing damage claims may take a few weeks, since the drivers must return to their terminals with the original Bill of Lading condition reports.

American Auto Club Shipping, per this agreement, agrees to ship the vehicle(s) described in the quotation, using a reliable carrier designated by American Auto Club Shipping, on or about the dates requested. As is standard in the auto transport industry, AACS and carrier cannot guarantee specific pickup or delivery dates. American Auto Club Shipping or carrier are not responsible for car rentals.

This order is subject to all the terms and conditions of the carrier’s straight bill of lading. Copies of the bill of laden are available at the office of the carrier and are incorporated herein. By the owner or shipper’s signature on the bill of lading, American Auto Club Shipping and carrier are authorized to transport the vehicle from the pickup point to the point of delivery. American Auto Club Shipping must be notified should the shipper be unavailable for pickup or delivery, and his agent must be designated at that time.

American Auto Club Shipping does not guarantee any specific driver or carrier for the auto  transport.

All payments for transport must be in the form of a cashier’s check or cash on delivery. The Customer (Owner of shipment) agrees that if the payment cannot be made by cashier’s check, the vehicle will be stored at Customer’s expense. Should the customer, for any reason, be unable to accept delivery, the vehicle will be placed in storage. Any and all storage and/or delivery costs will be the responsibility of the customer.

The Customer is responsible for preparing the vehicle for transport. All loose parts, protruding or fragile accessories, low hanging spoilers, fog lights, antennas, etc., must be removed or retracted and properly secured. American Auto Club Shipping or the carriers are not responsible for any part of the vehicle that might fall off during transport, nor are American Auto Club Shipping or the carrier responsible for damage to third-party vehicle(s) that might be involved.

The Customer is responsible for deactivating any alarm system and must provide necessary keys and/or remotes for these.

American Auto Club Shipping or carrier will not be responsible for any mechanical or electrical mal-functions, leaking fluids or exhaust systems.

American Auto Club Shipping or the carrier will not be responsible for convertible tops that are loose, torn , or exhibit visible wear American Auto Club Shipping or carrier will not be responsible for vehicle boots, caps, masks, bras, or any other type of canvas or material covering.

It is the Customer or shipper’s responsibility to ensure that the vehicle(s) is in proper working order. Should vehicle(s) become inoperable during transport, $200.00 will be due at the time of delivery, in addition to any other moneys owed.

Federal regulations prohibit American Auto Club Shipping or its carrier from knowingly transporting vehicles with personal items anywhere in the vehicle.  If unbeknown by American Auto Club Shipping or its carrier, such items are present in the vehicle(s), such items and any fines levied due to damage to such items, become the responsibility of the customer.

American Auto Club Shipping or its carrier will not be responsible for acts of God (earthquakes, floods, fire, tornado, sandstorms, or hail storms), damage due to flying objects from the sky or road during transport, or any form of vandalism. The Customer must maintain his/her insurance for this purpose.

Should any damage occur due to negligence of the carrier, all compensation must be paid at the time of delivery. All damage must be properly noted in the bill of lading, and signed by the driver and the Customer, regardless of weather conditions or time of day. Signing the bill of lading without any notation of damage serves to verify that the Customer or his agent has received the vehicle in good condition, and American Auto Club Shipping and its agents are relieved of any further responsibility. The Customer or his agent must check the vehicle thoroughly upon delivery.

Within 24 hours of delivery, American Auto Club Shipping or its agents must be notified of any damage that may have occurred during transport. The Customer must submit directly to the carrier, in writing, a thorough description of the damage, along with clear pictures, and 2 estimates within 10 days of receipt of the vehicle in question, for any resolution of the problem to be initiated. American Auto Club Shipping, in good faith, will assist the Customer in this effort should such a problem occur, but in no way will American Auto Club Shipping assume responsibility for any negligence of the assigned carrier. If the value of the Customer’s vehicle is higher than the market value, American Auto Club Shipping recommends that the Customer purchase a special insurance rider.

Any claim or controversy arising from this agreement, or performance or breach thereof, shall be subject to the jurisdiction of Arapahoe County, Colorado. The Customer must specifically waive any right to jurisdiction of this matter at any other location. American Auto Club Shipping can only be liable up to the amount of the deposit in the quotation furnished to the Customer. In no circumstance can American Auto Club Shipping be held liable for damages caused by the designated carrier.

AACS offers a 100% refund of the deposit if the auto is not shipped. 

If the assigned driver is unable to pick up a Customer's car at their designated pickup address due to traffic, street, or legal restrictions, the Customer must meet the driver at a nearby location to load the car.

If the Customer has a dispute regarding charges, the Customer shall notify American Auto Club Shipping in writing. Should disputes be pursued by the Customer, the Customer shall assume any costs for the dispute/charge-back, including, but not limited to attorney's fees and collection agency fees. 

Guarantee

If your vehicle is not delivered within 14 days, from pick up American Auto Club Shipping will reimburse you $45.00 per day at a cost not to exceed $300.00 towards the rental of an automobile (receipt must be provided, for a maximum of 7 days). The 14 day period will begin when the selected 5-Star carrier loads your vehicle, and excludes any special pick-up requirements.

Liability Disclaimer

Damage to antennas (including antennas that do not retract to within 3 inches of the vehicles body) or car phones, this includes loss or damage to audio or video equipment not installed in the factory.

Damage not detected at pickup location, due to poor weather or lighting conditions.

Damage to cloth or vinyl convertible or decorative tops that over 2 years old.

Damage to T-tops, boots, bras, caps, or any other type of canvas covering.

Damage to exhaust system, suspension, undercarriage, wheel bearings, tie downs, brakes, alignment, tuning, battery charging system. American Auto Club Shipping or its agents do not accept responsibility for these items, since no evaluation of these components or systems are made at the pickup location.

Damage caused by leaking fluids, such as battery acid, motor oil, transmission fluid, brake fluid, power steering fluid, radiator coolant.

Damage caused by freezing of cooling system and/or battery.

Damage from fallout resulting from acts of God.

Damage caused by fluids or objects flying up from the roadway, or out of the sky.

Damage caused by failure of factory tie-downs or pull through frame tie down holes.

Damage of fines incurred because shipper left personal or household items in the vehicle.

Damage to, or caused by any vehicle that cannot be driven on or off the transport under its own power, whether because the vehicle will not run or has lost its braking system.

International Terms and Conditions

Insurance is not included in your quote price. Insurance for ocean freight can be purchased at a percentage of the worth of the vehicle.

American Auto Club Shipping is not responsible for any damage claims that occur during ocean transit. If insurance has been purchased, you will have a copy of your policy to defer to the insurance company.

Rates are based on the information provided by the customer when receiving a quote. Quotes are based on measurements of a vehicle as well as the weight. All quotes are estimates and are subject to change. The vehicles are weighed and measured at the ports to determine the final price.

Shipping dates are not guaranteed. Ship lines may change their sail dates last minute without warning. Some ship lines are on a first come first serve basis and they will load the vehicles that arrive at the port first based on the date of drop-off.

All vehicles must be empty during ocean transit. If they are not empty, the port will dispose of any extra personal belongings from the vehicle. If the vehicle transported by truck, it is the customer’s responsibility to pay for the shipping of the items back to the pick up location, otherwise the personal items will be thrown away.

Payment must be received prior to booking the vehicle with a ship line. Required documents must be sent in with the payment as well. Customer is entitled to a full refund only if a booking has not been made with a ship line. If a booking has been made, then the customer will receive a partial refund. $500 per unit will be deducted form the total amount along with any other fees that were incurred regarding customs clearance if there is a booking with a ship line. Refunds are sent in the form of a company check.

If the vehicle becomes inoperable, the customer is responsible for all fees regarding recovery of the vehicle from the port.

Copyright 2009 , American Auto Club Corporation

All rights reserved.
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